Privacy Policy

Welcome to Digital Partners. We prioritize client’s privacy and are committed to protecting our clients’ personal information. This Privacy Policy describes how we collect, use, and safeguard data in connection with our digital identity verification and authentication services. By using our services, clients agree to the terms outlined in this policy.

Information We Collect

Personal Data:

To provide our services effectively, we do not collect any private data directly as we are sub-processor, but we process the below data for testing purposes by the processor’s permission:

• Identity Information: Full name, identification numbers, and other relevant identifiers necessary for verification.
• Contact Information: Email address and phone number, if provided voluntarily.

Usage Data:

All usage data is processed in permission of the processor as we are a sub-processor

• Device Information: We collect details like IP addresses, device types, operating systems, and browser data to ensure optimal performance and compatibility.
• Interaction Data: User activity, including system logs, is recorded for monitoring, auditing, and improving user experience.
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience, deliver services smoothly, and analyze usage patterns to improve performance.

How We Use Data

Our use of data is strictly aligned with the instructions of the government (the data controller) and the processors (Ministries and agencies allocated by the data controller). We process the data to support the functionality of the solution and ensure compliance with applicable government regulations. Specifically, Mobile ID uses data for the following purposes:

• Service Delivery: Ensure system functionality and compatibility for delivering government services.
• Verification & Authentication: Confirm user identities for secure access.
• Monitoring & Auditing: Track usage for transparency and system reliability.
• Security & Risk Management: Detects and prevents fraud or unauthorized access.
• Compliance: Fulfill legal, regulatory, and contractual obligations.
• Performance Analytics: Improve services by analyzing usage patterns.

Data Sharing

We share data only as instructed by the government (data controller) and in compliance with legal requirements. Data is shared with:

Third-Party Services

• Service Providers:Partners who help us develop, maintain, and operate the app for the government. These providers are bound by confidentiality agreements and can only use the data to fulfill their service responsibilities.
• Business Partners: Entities involved in enhancing or improving the app’s services, under strict confidentiality.
• Legal Compliance: Regulatory bodies or law enforcement if required by law.

Legal Requirements

Client data may be disclosed when necessary to:

• Adhere to Legal Obligations: Comply with laws, respond to legal requests, and enforce our policies.
• Protect Rights: Safeguard our rights and address any misuse.

Data Protection

We implement stringent measures to protect permitted client data, including:

• Encryption: Securing data during transmission and storage.
• Access Controls: Restricting access to client data to authorized personnel only.
• Secure Facilities: Using secure data centers to store client data.

User Rights

Clients have control over their data through the data controller and the agencies that are the processors of dat, including the ability to:

• Access and Modify: Review and update their personal information.
• Withdraw Consent: Revoke their consent for data processing activities at any time.
• Request Deletion: Ask for the removal of their data, subject to legal constraints.

Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze service usage. Users can manage cookies through their browser settings but disabling them may affect the functionality of our services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. We encourage clients to review this policy regularly to stay informed of any modifications.

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Digital Partners

info@digitalpartners.tech